Payment Policy

Accepted Payment Methods

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can choose to pay securely through PayPal, which supports a variety of payment options including credit cards, debit cards, and bank transfers.

Payment Processing

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
  • Billing Address: Please ensure that your billing address matches the address on your credit card statement to avoid any delays in processing your order.
  • Security: We use advanced encryption and secure servers to protect your payment information. Your personal and payment details are kept confidential and are not shared with any third parties.

Payment Issues

  • Declined Transactions: If your payment is declined, please check with your bank or card issuer for more information. Common reasons for declined payments include incorrect billing information, insufficient funds, or restrictions on international transactions.
  • Multiple Attempts: If your payment fails multiple times, please contact our customer service team at support@juosy.com for assistance.
  • Pending Payments: In some cases, payments may be marked as pending. This can occur due to additional verification steps required by your bank or payment provider. Please follow the instructions provided to complete the payment.

Currency

  • Local Currency: All prices on our website are listed in USD. If you are shopping from a different country, the final amount charged to your card may vary based on the exchange rate and any additional fees imposed by your bank.
  • Currency Conversion: If your payment method uses a different currency, the conversion will be handled by your bank or payment provider. Please check with them for the applicable exchange rate and any additional fees.

Taxes and Duties

  • Sales Tax: Sales tax is applied based on the shipping address and will be added to your order total at checkout.
  • Customs Duties: For international orders, any customs and import duties are the responsibility of the customer. These charges vary by country and are not included in the order total.

    Contact Us

    If you have any questions or concerns regarding our payment policy, please contact our customer service team at:

    Phone: +1 210-728-6153

    Email: support@juosy.com